Policyholders
Manage Your Policy
We’ve retained Prudential to service our contracts as an unaffiliated third-party administrator. That means you’ll continue to use Prudential’s customer portal to access your Fortitude Re policy. Just use your existing username and password to log in to the Prudential portal.
Claims Agents
Adjusters
If you are inquiring about an insurance policy related to the following companies:
For your Variable Annuity Policy administered by Prudential Insurance Company of America, contact the Annuities Service Center
1-800-879-7012
For your Variable Life Insurance Policy administered by DXC Technologies, contact the Variable Life Service Center
1-888-554-3348
Fortitude Life & Annuity Solutions, Inc. (FLAS) as administrator of Life and Annuity insurance policies issued by certain third party insurers
1-800-888-2452
For your Fortitude U.S. Reinsurance Company Life Insurance Policy as administered by Heritage Life Insurance Company contact
1-800-247-5930
Email pmca_lh@phmic.com
Fortitude P&C Solutions, Inc. (FPCS) as administrator of Property and Casualty insurance policies issued by certain third party insurers
New York Insurance Law §2612 provides important protections to persons who may be subject to domestic violence. These protections include prohibiting an individual, insurer, or entity governed by the Department of Financial Services, solely because a person is or has been a victim of domestic violence, from:
- Refusing to issue or renew, deny, or cancel any insurance policy or contract,
- Demanding or requiring a greater premium or payment from any person,
- Designating domestic violence as a preexisting condition for which coverage will be denied or reduced, and
- Using the fact that a person is or has been a victim of domestic violence as an underwriting criterion.
Fortitude Life Insurance & and Annuity Company governed by the Department of Financial Services, is subject to this law.